Privacy Policy

At CNSNAP ONLINE, accessible from https://cnsnap.online, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP ONLINE and how we use it.

Information We Collect

As a reverse purchasing agent, we collect information necessary to facilitate your purchases from China and ensure successful delivery to your international location. This includes:

  • Personal identification information: Name, email address, phone number, and shipping address.
  • Order details: Product links, specifications, and purchasing instructions from Chinese platforms.
  • Payment information: Details required to process transactions and service fees securely.
  • Communication data: Records of your correspondence with our sourcing team and customer service.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our reverse purchasing services.
  • Process your orders and manage the purchasing process with Chinese suppliers.
  • Communicate with you regarding order status, quality control inspections, and shipping updates.
  • Facilitate international logistics, including consolidation and customs documentation.
  • Improve, personalize, and expand our website and service offerings.
  • Detect and prevent fraudulent transactions.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we must share specific information with trusted partners to fulfill our service obligations:

  • Logistics Partners: We share your shipping address and contact details with international couriers and freight forwarders to deliver your goods.
  • Payment Processors: We use secure third-party billing services to process your payments safely.
  • Legal Requirements: We may disclose information if required by law or to comply with customs regulations in China or your destination country.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encrypted channels for sensitive data and ensure that our internal handling of your sourcing and shipping records is restricted to authorized personnel only.

Cookies and Web Beacons

Like any other website, CNSNAP ONLINE uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Email: [email protected]

Website: https://cnsnap.online